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Calculating the True Cost of Printing

Printing has become a costly area of IT operations for today’s business environment. According to Gartner, “Printers, the supplies associated with them and the support required to keep them operating, represent 5 percent of the typical IT budget.” Furthermore, printers combined with other output devices – copiers, faxes and scanners – represent a significant portion of not just IT budgets, but also total annual revenues. Gartner estimates that “These output equipment fleets can cost an enterprise between 1 percent and 3 percent of revenue.” Many professionals in large enterprises may find this surprising, because few realize just how much they spend on printing or, even more important, what they can do to reduce these costs.

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