OUR Team

The employees at Advanced Imaging Solutions are committed to your organization’s growth and success. This commitment is at the heart of all we do. We focus on serving the needs of our customers quickly and efficiently. Team members are encouraged to rely on each other's expertise to help resolve customer issues or concerns. Open communication ensures our customers receive the highest quality of care possible - whether it's a quick response on a service call or help with a printing error, our team is committed to providing service excellence.

Award-winning Service Department

Advanced Imaging Solutions' award-winning Service Department is committed to keeping your equipment up and running through proactive and predictive service. Our customers have the peace-of-mind knowing that their equipment is backed by a Customer Satisfaction Guarantee and serviced by highly-skilled certified technicians.

 

Our Help Desk provides immediate support to our customers that is convenient and fast. Our Help Desk staff is fully certified and has the same hands-on experience in the field as our Service Technicians.

 

Customer Care

If you are having an issue or question about an imaging device, your account, or for general inquiries, our friendly Customer Care specialists are happy to take your call. Our Customer Care team can assist you with getting the support you need quickly. They can also collect meter reads, place service calls, and check order history for you. If you are unsure of who to call regarding an issue or comment, our Customer Care team can help point you in the right direction.

 

Email [email protected] for more information.

 

Dedicated Account Managers

Our tenured Account Managers consist of several industry-experienced personnel committed to help their clients optimize their print infrastructure. They are subject matter experts in all things imaging and, using a consultative approach, they are able to recommend imaging solutions best suited to fit your workplace needs. From document management software to mobile print, and managed print services, Advanced Imaging Solutions has the imaging solutions your business needs to increase efficiency, improve workflows, and reduce print-related costs.

 

Looking to upgrade your current device? Contact an Account Manager at [email protected] to get started.

 

Advanced Imaging Solutions is focused on making your experience with our company a positive one; an experience that you will remember.