Our Mission
Customers and employees are our most important assets. We provide solutions in leading-edge technology with reliable products and excellent service to customers who depend on us for their office printing equipment needs.
We are reliable, responsive, and ethical. We treat others the way we would want to be treated.
We Understand Your Business
We understand small and mid-sized businesses. The necessity to conserve resources affects all business models. You may not have the budget for a fully staffed IT department. We understand the many challenges you navigate every day. And when it comes to office printing technology, our goal is to help you keep it simple. When we work with larger business clients, we take the same frugal, caring, entrepreneurial approach.
We Understand Documents
Documents are the key vehicles that carry information through business processes. We supply a consultative approach, because prescription without diagnosis is dangerous: this is especially true with technology. We learn your business objectives and identify your processes. Then we apply our specialized knowledge to develop customized solutions.
We integrate proven technologies for automating business processes and improving workflow efficiencies. We use systems that are operating in our company and other companies across the country. We don’t expect you to be the testing ground. That’s why we have partnered with some of the world’s most respected technology providers.
We are local. Unlike large technology companies that have business interests across the United States and around the world, we focus exclusively on the northern third of Indiana and central and southern Michigan.
The Advanced Imaging Solutions Promise
Our Promise is the strongest written customer satisfaction guarantee available in the industry today:
- 30 day money back guarantee on Lanier products
- Equipment purchased from Advanced Imaging Solutions will perform to your satisfaction or a replacement will be provided at no charge
- Performance Guarantee
- Loaner Guarantee
- Service Guarantee
- Lease Guarantee
- Trade Allowance and Term Guarantee
See the written Advanced Imaging Solutions Promise to get additional details and the terms and conditions of the Promise.
History
1995 Steve Klatt and Jim Lauer purchased A.B. Dick Products of South Bend.
1995 Changed the name of the company from A.B. Dick Products of South Bend to Advanced Imaging Solutions, Inc.
1995 Acquired Lanier Direct Sales offices in South Bend and Fort Wayne.
1998 Opened the office in Merrillville, Indiana with the acquisition of Lanier customers in Northwest Indiana and acquired a company named Business Machine Center, Inc.
1999 Built a new corporate headquarters, warehouse and training facility in South Bend.
2001 Purchased Office Technology Services (O.T.S.) in Fort Wayne.
2004 Opened an office in Grand Rapids, Michigan serving 46 counties.
Our Team
Our Management, Sales and Service teams are committed to your organization’s growth. continue reading...
Community Involvement
We recognize and support local community organizations through our community outreach program. continue reading...
Technology Partners
Through our direct purchasing and service relationships with major manufacturers of printers, copiers, faxes, and document management software, we provide complete document management solutions for your working environment. We can be your one-stop shop for document and workflow solutions. continue reading...
If you have questions or want a consultation on your documents needs, please contact us.
