We’ve all been pestered from time to time with random lines, specks and ink smudges on printed documents. Production work can be delayed for hours, sometimes days, missing deadlines because the materials needed could not be produced during print device down time.
Between performing your own research, looking up what might be the issue online, and finally finding someone to come to your business to service the device, you can lose important hours or even days for running your business. Perhaps, you are flooding your IT department with help emails and service calls that are printer related. Several studies have shown an average of 40% to 60% of IT help and service calls are related to printer issues.
Imagine if you didn’t have anyone to call for help. How long would it take until the issue was resolved and your business could continue with proper production? Would the issue even get resolved?
It’s always good to have an expert service technician on your side during these types of situations that can limit your productivity.
After picking the brains of some of our experts over here at Advanced Imaging Solutions about what could be the problem with a device that is producing documents with streaks or lines on them, I’m going to share what they told me might be going on with your device …