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Case Studies

The Right Tool for the Job

The Right Tool for the JobA Business Case for Effectively Deploying MFPs to Gain Control Over the Management and Cost of Printing and Imaging Environments Much has been said about the escalating cost of creating and working with documents.

  • About the impact on operations: “Imaging and printing accounts for up to 15 percent of an organization’s overall operating costs.” Source: CAP Ventures
  • About the effect on labor costs: “Printing and imaging processes can account for as much as 40 percent of labor costs.” Source: Avi Basu, IT Journal
  • About the threat to revenue: “Through YE08, enterprises will spend between 1 percent and 3 percent of their revenue on document output.”

Source: Gartner

But how much do organizations really know about the surprisingly simple reasons why these costs are increasing and how an evolving digital technology can be effectively deployed to fix this growing problem?

Nailing down costs Think quick: how many hardcopy devices are in use in your organization? Drawing a blank? You are not alone. According to IDC4 most large organizations (those with 1,000 or more employees) have no idea how many hardcopy devices they have. Less than half (48 percent) routinely track their hardcopy costs companywide. Even fewer (38 percent) track related IT help desk and support costs.

It’s hard to imagine organizations taking the same haphazard approach to other valuable business assets such as their IT infrastructures or even office furniture. Yet as this chart shows, the current state found in many printing and imaging environments can actually be traced to two key historical management practices.

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