Service
Network Services
Training

Service

Our commitment to the service and support of our products has earned us the 2003, 2004 and 2006 Lanier Gold Service Awards. These are top honors given to Lanier dealers that excel in service. We also received the 2006 Perfect Image Award from imageSource magazine for Outstanding Service Program.

The following are just a few of the ways we strive to exceed your expectations:
  • Lanier factory-certified service technicians
  • Our Automated Dispatch System - it brings a new level of convenience and peace of mind to our customers.
  • Our courteous "Call Ahead Program" - no more waiting and wondering when the service technician is going to show up
  • A loaner if your copier/multifunction product requires extensive work
  • Money-saving service contracts
  • Our in-house training and certification center
  • A computerized parts management system
  • Service for most makes and models of copier/multifunction products
  • Guaranteed trade allowance for a like-type or upgrade

“Over the past year and half since installation, your service has been consistent and timely. Your technicians are always courteous, professional, and thorough in their efforts. Although we have needed little service on the Laniers, we always know when we do need it, it will be quick and efficient. As I have said before, when my telephone is not ringing with complaints and issues, I am a happy camper! It has not and does not ring with complaints with this equipment.”
Peter M. Murray
Corporate Services Manager
Foremost Insurance Company

Network Services

Advanced Imaging Solutions’ Network Services is a team of experienced IT professionals serving small and mid-sized businesses that want to:
  • Maximize uptime and reliability
  • Have a single point of accountability for their network
  • Increase productivity immediately

Our network services offer a single, affordable source for essential network management services including design and installation, ongoing network support and expert technical assistance.

Contact us for more information on Network Services.

Training

Digital technology makes copying, duplicating and printing more user-friendly by simplifying every operation. But the new document management software and advanced features of today’s products can be overwhelming—and we know you want your staff to be empowered with the tools necessary to get the maximum short-term and long-term results from your investment.

Our training programs will insure that your staff has the knowledge to meet your business goals. We provide a complete range of training from Basic Copy Operations and Basic Digital Duplication Operations (included with purchase) to Advanced Multifunction Product Operations. Our Advanced courses are competitively priced and we guarantee that when you invest in our programs, your trained staff will be self-sufficient in the operation of your Advanced Imaging Solutions office equipment.

Contact us for more information on our training programs.