As a local business, Advanced Imaging Solutions provides you access to nearby service technicians, direct contact with our support and sales team, and personalized hands-on training.
We Aim To Please
We passionately pursue remarkable service. After every customer interaction we ask, “How likely are you to recommend our company?” Based on the results, we are given a Net Promoter Score (NPS) which measures our customer loyalty, on a scale of -100 to 100.
We pride ourselves on our quick response time and dedication to correcting issues, limiting downtime and providing a great customer experience.
Working with Advanced Imaging Solutions has been a great experience. I can easily go online and place a service call. Within minutes the technician is on the phone with me to get more information. The technician quickly schedules a time to get things up and running, and typically leaves that appointment with our machine in great working order. I am completely satisfied with the service we receive, and I'm sticking to it!
We recently transitioned from a long-time vendor to Advanced Imaging Solutions. We were looking for a company that would function as a true partner with us, one with knowledge of their products, commitment to great customer service and a willingness to go above and beyond. AIS hit all of those marks and continues to exceed our expectations. Mark and Terry are a true pleasure with whom to work, and we look forward to a long and mutually-rewarding relationship with Advanced Imaging Solutions! Thanks so much for all you do!
Great experience! Just bought our second copier from Advanced Imaging. We have always had great service, which is the reason we purchased our new machine from them. Quick response to service calls. The trainer was a pleasure to work with in making our selection for the new machine and the follow-up training was very helpful. Many new gadgets on the updated machine!
Mary Beth Whitmer
Advanced Imaging Solutions offers great service with fast responses to correct an issue. Great staff that are always there to assist with my copier needs as well.
The Sales and Service team are great people to work with and would not hesitate to recommend them for your office equipment needs.
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